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Budgeting and Strategic Planning

A majority of our industry is walking through budgeting and strategic planning for next year, and between the hazards behind us and the uncertainty ahead many of BOSS LM's client partners are asking fantastic strategic questions. To help, we…
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SCALING UP: Time to Change Technology?

I was once at a trade show standing near an impressive display of some of the finest zero-turn mowers on the market.  The Sales Representative was talking with a landscape business owner whose business had grown.  The owner was taking on larger…
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“The Right Stuff”: Choosing Your Snow Contractor

One of the toughest challenges to handle as a property owner or decision-maker is choosing your Winter Care contractor. Add a COVID-damaged budget, and a surge of contractors desperate for recession revenue, and 2020 is worse than usual.…
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Streamlining Contract Renewals

Something as critical to business profitability as "contract renewals" should not sneak into the tail end of our to-do list, but most of us have days it feels that way. Right about when the long summer sun puts the "Spring Sprint" behind us,…
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Labor Day: Starting Strong and Finishing Well

Did you know? The first Labor Day parade was held in New York City on September 5, 1882; however, it was not until 1894 when President Grover Cleveland signed to make Labor Day an official Federal Holiday.  Today we still celebrate Labor Day…
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Managing Snow and Ice Liability

Most winter weather management professionals agree that our job isn't "snow removal" anymore as much as "risk management". Yes, larger snowfalls or ice events can batter properties, but increasingly ominous is the ever-present world of liability…
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Hitting The Target: Material Forecasting vs Actuals

"Hey, John - I need to call the nursery and confirm Maintenance Division's final materials list for annuals, pots, and chemical applications. Can you run that report again?"   "Sure!" Click.   Many of us feel skeptical toward imagining…
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Snow Sales: Catching “The Big Fish”

Elite snow teams celebrate winning snow partnerships with premier sites – the game-changing referrals, the pride of our region, the majority of our revenue – but not everyone is good at earning their business. What does it actually take? --- FIRST:…
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5 Metrics Every Business Owner Should Know

We care deeply about the businesses we own, much like a parent cares for its child; both of us invest risk, effort, wealth, and sacrifice, so staying aware of health and growth is a top priority to us. Much like vitals inform a parent at the…
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Contract Renewals and Client Retention

Maintenance contract renewals along with client retention rates are typically a tough subject around most landscape companies' offices, but especially with the mayhem that has already been the year 2020 this renewal season will be challenging. Goals…