Business Operation Solution Service for the Field Service Industries
If you’ve started researching the best field service management software, you’ve probably already figured out that you have no shortage of options. Your team may already rely on a handful of field service tools, but as you grow you’ll need more of an all-in-one solution, The Integra Group leverages our BOSS® platform to do software a little differently.
In our experience, field technicians enjoy having the ability to work out in the field as effectively as they can at a desk. Why? Technicians don’t have to enter data twice, switch between applications to navigate to different job sites, and struggle to figure out if they are under or overbidding on a job.
At The Integra Group, we are a partner, not a product. We take the time to listen and develop software that is specific to your organization. We believe software should conform to your business, not your business conforming to the software.
In order to have the same capabilities in the field as at a desk, there can’t be any discrepancies between your organization’s desktop software and mobile functionality. That’s why our experts designed BOSS® mobile to work as seamlessly on tablets and smartphones as BOSS® does on desktop.
As a role-based system, your team only has access to the tools and data needed to do the job better, and because all data is updated in real time, you never have to worry about errors in the field due to outdated information.
What’s one of the best ways to prioritize customer satisfaction? Do what you say you’re going to do and show up to the job site when you say you’re going to be there. Elevate your customer service and create an environment of natural on-the-job effectiveness using BOSS® mobile in the field and eliminate paper scheduling and manual dispatching.
Our BOSS® platform automates scheduling and streamlines dispatching with integrated job time estimates, estimated time of arrival, and delay notifications to ensure customers aren’t left wondering where their tech is.
With our BOSS® software platform, your team members have access to all the tools they need to do their jobs without having to switch between applications, fill out paperwork, or enter information twice.
Ready to see our field service management software in action? Get in touch with our team to schedule a free consultation, and we’ll show you how easy and intuitive it is to get started.
We take a focused, systematic approach to implementation, giving you a personally guided integration of your tailored software solution.