BOSS® allows us to do what we are passionate about…helping people.
We are big believers in BOSS®. It allows us to do what we are passionate about…helping people. But, ultimately, you don’t want to just take our word for it because we are selling something, right? So, don’t just take our word for it. Listen to the real-world experience of your comrades in the industry!
When we originally rolled out BOSS® it started with estimating and the contract. We did not track sales leads or prospects (traditionally CRM information). So, like typical software engineers, we saw some duplicated effort with clients entering the same information more than once, and we wanted to solve that problem. Eliminating the duplicate effort and errors was the ROI we were after for our clients.
Then, one of our larger clients used the BOSS® CRM functionality for a few years and shared his experience at our Client Conference. “The BOSS® CRM functionality allowed our salespeople to manage a much higher volume of estimates and bids. With a similar closing percentage, all our salespeople sold more work. The result has been growth!” This company has tripled in size since Going Live with BOSS®!!!
Real-World BOSS® ROI
In their own words, one BOSS® client stated he treated “the BOSS® software purchase like buying a mower or mulch blower [because it] makes you change your view from an expense to an investment and opens up a whole new way of thinking as you implement and evaluate results.”
The results…He calculated a return on investment on BOSS® of almost 100% the first year he began his “investment”. For perspective, his new mower got close to 30% ROI and his truck and trailer had about 25% ROI. The returns on the BOSS® are real and thinking of it as an investment is the right way of thinking about it.
Real Results & Real Relationships
You can have the greatest system available, but if you and your team don’t use it, it is of no value. One of Integra’s principles of our craft is making the complex, simple.
We have spent most of our 20+ year history focusing on providing software solutions to industries and user groups considered slow to adopt or even resistant to technology (field service, construction, etc.) The story is typically the same. At the beginning of an implementation, there is significant concern that the users will not be interested or capable of using the solution. Time after time, we succeed and get them past the learning curve, and then they love it.
When we originally rolled out BOSS®, mobile technology, particularly the smartphone capability, was not what it is today. So, our focus was on the “back office” functionality more than in the field. So, when we expanded our mobile functionality, we had to encourage some of our clients to adopt it.
One of our clients that had several years of BOSS® experience before the use of field mobile did his own ROI analysis and came to the conclusion that, “By adding the use of the mobile functionality available in BOSS®, we saved enough in administrative costs that it pays for our total cost for BOSS® every year!” All that on just a single feature of BOSS®.
Let BOSS® provide the strong footing to support your business growth into a mighty and expansive redwood or even redwood forest.
If you’re starting to see how we’re a unique team with a character you can trust to be your long-term mission-critical software provider, you’re probably wondering where to turn next. We invite you to reach out for a discussion to see how we can help you.
If you don’t see your industry, we are ready to design a solution just for your business.