Tips for Securing Employee Buy in for New Software
December 2023 BOSS Software Blog
It is a challenge every landscape contractor or snow removal professionals faces after they have made the decision to implement new business management software – securing buy in from employees who will be charged with using it daily to manage the various aspects of the business.
Why is it a challenge? There are multiple reasons why. Topping the list is resistance to change, fear of the unknown and the perceived ‘problems’ bringing the new software on will cause. Like many things in the business world, employees are creatures of habit. Once a system is in place, whether it is installing a patio or irrigation system or creating a mowing and maintenance schedule for commercial properties, it can be hard to move people off it.
When new business management software is introduced to a company, it will change how employees do everyday tasks such as invoicing, estimating, labor tracking, project assemblies and a whole lot more. This can cause stress and put immediate roadblocks to a smooth on boarding process if it is not handle the right way.
Remember, getting employees on board with new software can be a bit like introducing a new flavor of ice cream – they might be hesitant at first, but with the right approach, you can make it their new favorite. Here are some tips to secure buy in for your new business management software.
Clearly Communicate the Benefits – Start by highlighting how the new software will make their work easier, more efficient, or more enjoyable. If they see the advantages, they are more likely to get on board.
Provide Plenty of Training – Offer comprehensive training sessions to ensure everyone feels confident using the new software. This reduces the fear of the unknown and empowers employees to embrace change.
Address Employee Concerns Immediately – Actively listen to any concerns or objections your team may have. Addressing these concerns shows that their opinions matter and can help dispel any unnecessary resistance.
Create Software Champions – Identify individuals who are enthusiastic about the new software and can serve as champions or advocates. Their positive attitude can influence their peers and create a more positive atmosphere.
Schedule A Gradual Implementation – If possible, implement the software gradually, allowing employees to adapt to changes in smaller, manageable steps. This can reduce the feeling of being overwhelmed.
Ask for Feedback – Encourage feedback and let employees know that their input is valued. If they feel they have a say in the decision-making process, they are more likely to embrace the change.
Make the Process Fun – Turn the onboarding process into a game or competition. Offer rewards for mastering the new software quickly or achieving certain milestones. This adds an element of fun and motivation.
Provide Ongoing Support – Offer ongoing support and resources for employees as they continue to use the software. This could include additional training sessions, FAQs, or a dedicated support team.
Share Success Stories – Share success stories of other teams or companies that have benefited from the new software. Real-life examples can inspire confidence and help employees see the positive impact.
Celebrate Achievements – Acknowledge and celebrate achievements related to the successful adoption of the new software. This could be reaching a usage milestone or successfully completing a project using the new tools.
Remember, patience is key. Change can be challenging, but with the right approach, you can build enthusiasm and make the transition smoother for everyone involved.
The BOSS® Difference
BOSS Software’s in-depth knowledge of business software and the needs of professional landscape and snow removal contractors makes it the number one choice for businesses searching for a complete software solution. Call 866/596-5971 or request a free consultation today.